Desktop Support Technician Job Christiansburg, VA

Adecco Engineering & Technology is recruiting for a Desktop Support Technician job in Christiansburg, VA.
You will be handling hardware and software issues for our client in a manufacturing environment.
You must have at minimum an AA degree and 3+ years of relevant experience.
Roles and Responsibilities--Respond to and resolve user problems with hardware, software and/or services for all desktop computing equipment- Install and upgrade equipment and software- Identify recurring issues, document and escalate to appropriate personnel- Represent technical bridge between technology groups and business units- Make recommendations for improvement in processes and procedures- Follow existing processes and use standard methodologies to carry out assigned tasks- May be required to maintain inventory supplies- Participate on cross-technology teams- Performs other related duties as assigned by management Educational Requirements:
- Associates degree required, Bachelor's degree preferred.
Required Years and Area of Experience (minimum required for consideration):
- 3+ years of relevant experience Required Skills:
(MUST possess)- Strong troubleshooting skills- Documentation skills- Good oral and written communication skills- Problem solving skills- Ability to work independently or as part of a team- Proficient in hardware system components, component and peripheral (printers, scanner, wireless handhelds) replacement- Active Directory- Office (Excel, Outlook Email and Calendaring, Power point, Access)- Proficient in installation, navigation, and support of Microsoft Operating systems Preferred Skills:
- Strong knowledge on use and architecture of client management systems; Remedy, Altiris, Dame ware, HP WebJet Admin- Search functionality - Registry - User Profiles - Permissions - Strong Remote Support skills and familiarity with remote support tools- Candidate should possess general knowledge/skills in Network components and topology;- Protocols TCP/IP - Wireless communication and authentication protocols (PEAP) - Client configurations - Remote Access - LAN/WAN - Microsoft Project and Visio - Clarify - AdobeIf you are qualified please APPLY NOW and send your resume in word format to email removed

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