Clinical effectivenes manager

Company Name:
Carilion New River Valley Medical Center
Department: Social Work Services
Schedule: Full-time
Job Code: OMN14002N
Job Details:
Supports Carilion s hallmarks of service excellence and quality for all job responsibilities. Provides leadership and direction in the daily operational activities of Clinical Effectiveness function at the site by assuring that activities are appropriately assigned, resources are available and requirements of external entities, such as regulators and third party payers, are met. Responsibilities include establishment and implementation of optimal operating policies and procedures required to deliver quality patient care and appropriately manager resources.
Bachelor''s degree required. Clinical certification and Master s Degree preferred.
Supervisory/leadership experience preferred. Minimum of five (5) years experience in a patient care setting. Minimum of five (5) years of experience in a Clinical Effectiveness or healthcare quality related field required. Experience with continuous performance improvement preferred.
Licensed Registered Nurse in the State ofVirginiaor clinical background preferred. In some locations Core Disaster Life Support Certification required within one (1) year of employment.
Excellent written and verbal communication skills; analytic business skills; integrity; innovation; team player; courteous; ability to resolve complaints/problems; customer-focused philosophy of service delivery; ability/willingness to work as an integral part of a multi-skilled team. Knowledge of word processing and spreadsheet computer software programs and data analysis required. Good interpersonal and organizational skills.
Inspiring Better Health at Carilion Clinic
Every day at Carilion Clinic, our employees come together to inspire better health in our patients, their families and our communities. Explore how you can be a part of this diverse, innovative and interdisciplinary patient-centered team, and find out how you can make a difference in the lives of others.
As an employee, you can take advantage of our competitive pay, various scheduling options, continuing education opportunities and excellent benefits.
Based inRoanoke,Va., Carilion Clinic includes multi-specialty physician practices, eight not-for-profit hospitals and the Virginia Tech Carilion School of Medicine and Research Institute in partnership with Virginia Tech.
Service Excellence and Quality are hallmarks of Carilion Clinic. As a team member, you will be expected to consistently deliver the best in care and customer service. As an employee, you will demonstrate respect, dignity, kindness and empathy in each encounter with our patients, families, visitors and with each other.
Equal Opportunity Employment Minorities/Females/Protected Veterans/Individualswith Disabilities.
Hours: Monday - Friday; daytime hrs with add''l hrs as needed
Contact Information:
Contact Name: Robert Way
Address: 1212 3rd Street Roanoke, VA 24016

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